Privacy Policy
Welcome to NexoPora Fintech’s Privacy Policy. This policy explains how we collect, use, disclose, and protect your personal information when you use our financial technology services at https://fintech.nexopora.com. By accessing or using our website and services, you agree to the practices described herein. Last updated: March 15, 2025.
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, government-issued ID, bank account details, and transaction history when you register, complete your profile, or contact our support team. We also collect usage data automatically, including IP address, browser type, device information, pages visited, and time spent on our site, via cookies and similar technologies.
How We Use Your Information
We use your information to provide, maintain, and improve our services; process transactions; verify your identity and comply with anti-money laundering (AML) and know-your-customer (KYC) regulations; send service-related communications (e.g., account updates, security alerts); and for analytics, fraud prevention, and legal compliance. We do not sell your personal data to third parties for marketing purposes.
Sharing of Information
We may share your information with trusted third-party service providers who assist with payment processing, identity verification, cloud hosting, and customer support — only as necessary to perform their functions and under strict confidentiality agreements. We may also disclose information if required by law, to protect our rights or safety, or in connection with a corporate transaction such as a merger or acquisition.
Data Security
We implement industry-standard security measures, including encryption (TLS 1.2+), secure authentication, regular security assessments, and access controls, to protect your personal and financial information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You may access, update, or delete your personal information by logging into your account or contacting us at support@fintech.nexopora.com. You may opt out of marketing emails by using the unsubscribe link in our messages. You also have the right to request data portability, restrict processing, or lodge a complaint with a supervisory authority, where applicable under data protection laws.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. Essential cookies are required for site functionality and cannot be disabled without impacting service access.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete the information promptly.
International Data Transfers
Your information may be transferred to and processed in countries outside your residence, including jurisdictions with different data protection laws. When we do so, we implement appropriate safeguards, such as standard contractual clauses, to ensure an adequate level of protection.
Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last updated” date. We encourage you to review this policy regularly. Continued use of our services after changes constitutes acceptance of the updated terms.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at Contact Us or email support@fintech.nexopora.com. For more information about our organization, visit our About Us page.